There’s no doubt, visiting Japan for the first time can be one of the most exciting travel experiences on the planet – and it’s no different for those traveling with a wheelchair or any other form of mobility aid. But, as often highlighted on accessible-japan.com, these super exciting moments are not without their unique set of challenges, something which is never more apparent than when it comes to the issue of renting mobility equipment. It’s a task made even more complicated by the obvious language barrier faced in most situations. Of course, most travelers with disabilities are able to bring their own equipment with them, however, there are times when renting a wheelchair, hoist, or any other form of mobility aid is necessary after arrival.
Luckily, despite most of Japan’s medical equipment rental industry being primarily set up and designed for the country’s residents to use, many providers are willing to assist tourists with short-term rentals. Options are limited and so too is availability, so it’s essential to plan ahead and book what you need with plenty of time to spare before your trip. This is also important due to logistical factors.
In this guide, we’ll explain how to rent a wheelchair or other mobility equipment in Japan, including what’s available, where to rent, and how to make the process as smooth as possible. Ready? Okay, let’s get into it!
What Mobility Equipment Can You Rent in Japan?
Not all medical equipment is available for short-term rental in Japan, but the following items can typically be arranged:
1. Manual Wheelchairs
- The most commonly available rental option.
- Usually standard, foldable models.
- Ideal for short-term use when navigating cities and attractions.
2. Lightweight Power Wheelchairs
- Some companies offer small, lightweight electric wheelchairs.
- Availability is more limited than manual wheelchairs.
- It’s important to check battery life and charging compatibility.
3. Hoists (Patient Lifts)
- Hoists can be rented for short-term use.
- You must bring your own sling, as these are not rented due to hygiene reasons.
- Ideal for travelers who require assistance transferring between a wheelchair and bed.
4. Walkers & Rollators
- Limited availability, but some providers offer rental options.
- Useful for those who need additional support when walking.
What Equipment is NOT Available for Rental?
Due to hygiene concerns, some medical equipment cannot be rented in Japan, including:
- Commodes and shower chairs
- Slings for hoists (as mentioned above)
- Custom seating or specialized mobility aids
If you require these items, it’s best to bring them with you or explore alternatives such as purchasing inexpensive options upon arrival.
How to Rent a Wheelchair or Hoist in Japan: Step-by-Step
Step 1: Plan & Book Well in Advance
Unlike some countries where mobility aids can be rented on short notice, Japan requires advanced reservations for wheelchair and hoist rentals. Some providers require up to two weeks’ notice, so plan accordingly.
Step 2: Choose a Rental Provider
A few medical equipment rental companies cater to visitors, but not all have English support. Accessible Japan can assist with arranging rentals in Tokyo, Kyoto, Osaka, and other areas. You can submit a request via our form here:
➡ Renting Wheelchairs & Hoists in Japan
Step 3: Provide Necessary Information
When booking, you’ll need to provide:
✅ The type of equipment needed
✅ Your height and weight (to ensure proper fit)
✅ Your hotel name, address, and check-in/check-out dates
✅ Any special requests (e.g., power wheelchair battery type)
Step 4: Arrange Payment & Delivery
- Rentals must be paid in advance.
- Delivery is available to hotels, with costs varying by location.
- Standard delivery hours are 9:00 AM—8:00 PM. If you need to arrive after 8:00 PM, special arrangements must be made.
Step 5: Receive & Return the Equipment
- The company will deliver the equipment to your hotel and may require you to sign rental forms.
- The provider will pick it up from the same location at the end of your rental period.
How Much Do Rentals Cost?
Prices vary based on location, type of equipment, and rental duration. Here’s a general idea:
- Manual wheelchair: ¥3,000 – ¥10,000 per week
- Power wheelchair: ¥10,000 – ¥30,000 per week
- Hoist rental: ¥15,000 – ¥35,000 per week
Delivery fees depend on the city and distance from the provider’s location. Please be advised that these prices are just an estimate.
Final Tips for a Smooth Rental Experience
✔ Book as early as possible to secure availability.
✔ Confirm details before departure (delivery time, location, payment).
✔ Bring necessary accessories (e.g., hoist sling, charger for power wheelchairs).
✔ Check hotel accessibility to ensure the equipment fits your needs.
If you need help arranging a rental, Accessible Japan is here to assist! Fill out our request form here to start the process.
By planning, you can ensure a stress-free, accessible trip to Japan!
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